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Libertytele.com Network offers Enhanced 911 (E911) service in many counties and is moving to fully comply with the FCC proposed rule changes. We offer two types of service offering at this time.

VOIPConnect –
This service offers E911 support for calls placed to 911, meaning that the call is delivered to the correct PSAP in a manner that complies with the FCC Order, i.e. via 911 infrastructures to a Selective Router and a 911 emergency service dispatcher. It does not however, at this time allow for the telephone to be moved, as there is no ability to support an address change if the device changes location.

Note: VOIPConnect requires that the end-user and the telephone number reside in the same rate center.

VOIPSelect –
This service does not support access to 911 emergency services. However, a call placed to 911 using VoiceSelect service would attempt to complete. If the call completes:
• The call may be directed to a PSAP that is not the geographically relevant PSAP needed;
• The call may complete to an 911 dispatcher or to a general or administrative line and such administrator may or may not be specifically designated to receive the incoming 911 call and;
• Such administrator may or may not be specifically designated to receive the incoming 911 call and there may be a greater possibility that the general or administration line may produce a busy signal or will take longer to answer or not answered at all and may not be answered on a 24/7 basis;
• The caller’s location information will not be displayed; however the callback number may be displayed. The caller needs to communicate their location to the individual answering the call;
With the FCC’s 9-1-1 Order now issued, we are continuing to work on associated product development activities with our vendors to understand and create a more succinct timeline for a solution by the compliance date of 28 November 2005.

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